Privacy Policy

Effective Date: 9/16/24

At Al-Kemist 9, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect any information that you provide to us when you use our website and purchase our products. By using our site, you agree to the collection and use of information in accordance with this policy.

We collect several types of information to improve your experience with our website and services, including:

When you place an order or create an account, we may collect the following information:

• Full name
• Contact information (email address, phone number)
• Billing and shipping addresses
• Payment details (credit card or other payment information)

We may also collect non-personal information such as:

• Browser type and version
• IP address
• Website usage data (e.g., pages viewed, time spent on pages)

This information helps us understand how users interact with our site, allowing us to improve user experience.

We use the information we collect for the following purposes:

• Order Processing: To process and ship your orders, and communicate with you about your purchase.
• Customer Service: To respond to your inquiries, manage returns or issues, and provide support.
• Improvement of Services: To improve our website, customer experience, and product offerings.
• Marketing and Promotions: With your consent, we may send promotional emails about new products, special offers, or other information that we think you may find interesting. You can opt-out of these communications at any time.
• Legal Compliance: To comply with applicable laws and regulations.

We are committed to ensuring that your information is secure. We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure by implementing appropriate physical, electronic, and managerial procedures.

• SSL Encryption: We use Secure Sockets Layer (SSL) technology to ensure that your payment information is secure when processing transactions.
• Restricted Access: Access to your personal information is limited to those employees, contractors, and agents who need to know that information in order to provide services to you.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our website, conduct business, or process orders, including:

• Payment processors (e.g., PayPal, Stripe)
• Shipping providers
• Email marketing platforms

These third parties have access to personal information needed to perform their functions but may not use it for other purposes.

We may also disclose your information if required by law, such as in response to a legal request or to protect our rights.

Our website uses cookies and other tracking technologies to enhance your experience, including:

• Session Cookies: Used to track your activity on our website to ensure functionality and smooth user experience.
• Analytics Cookies: To help us understand how visitors interact with our website, which allows us to improve design and functionality.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You have the right to:

• Access and Update Your Information: You can log in to your account to update or correct your personal details at any time.
• Request Deletion: You can request that we delete your personal information from our records by contacting us at [insert contact email].
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the opt-out link included in the email or by contacting us directly.
• Data Portability: Request a copy of the personal data we have collected about you in a structured, machine-readable format.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. We encourage you to read the privacy policies of those websites.

Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Al-Kemist 9 reserves the right to update or modify this Privacy Policy at any time. We will notify users of any material changes by posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about our Privacy Policy or the data we hold on you, please contact us at:
Email: support@alkemist9.com